Delivery & Returns

Deadlines & Preparation;
orders are prepared and dispatched within 1 to 3 working days (Monday to Friday, excluding public holidays).
We do our utmost to roast to order.
If you have any questions about your order, don't hesitate to contact our customer service department via online chat. We respond within 24 hours on working days (Monday to Friday).
Please note: Tanat Coffee cannot be held responsible for carrier delays. We have no control over any customs or import charges that may apply when your package arrives in your country. These charges, for which you will be liable, may also result in additional delays.
COUNTRY & AREA
We deliver worldwide
Find your country and consequently your delivery zone to discover our delivery rates. You can find this list in pdf format by by clicking here.
You can click on your zone title to go directly to the shipping price for your country.
France zone :
- France
Zone A :
- Germany,
- Belgium,
- Spain,
- Italy,
- Luxembourg,
- Vatican
Zone B :
- Austria
- Ireland
- Portugal
Zone C :
- Liechtenstein,
- San Marino
Zone D :
- Denmark,
- Poland,
- Czech Republic
Zone E :
- Bulgaria,
- Cyprus,
- Croatia,
- Estonia,
- Finland,
- Greece,
- Hungary,
- Latvia,
- Lithuania,
- Malta,
- Romania,
- Slovakia,
- Slovenia,
- Sweden
Zone L :
- Argentina,
- Aruba,
- Bahamas,
- Barbados,
- Belize,
- Bermuda,
- Bolivia,
- Brazil,
- Chile,
- Colombia,
- Costa Rica,
- Cuba,
- Granada,
- Greenland,
- Guatemala
Zone L (continued) :
- French Guiana,
- Haiti,
- Honduras,
- Cayman Islands,
- Jamaica,
- Montserrat,
- Nicaragua,
- Panama,
- Paraguay,
- Peru,
- Puerto Rico,
- Saint Barthélemy,
- Saint-Martin (French part), Saint-Martin (Dutch part),
- Uruguay,
- Venezuela,
- Virgin Islands (British), Virgin Islands (US),
Zone M :
- Canada,
- United States (USA)
Zone N :
- Saint Pierre and Miquelon
Zone O :
- Christmas Island,
- Cocos Islands
Zone P :
- Bangladesh,
- Cambodia,
- China,
- Hong Kong,
- India,
- Indonesia,
- Japan,
- Macau,
- Malaysia,
- Philippines,
- Singapore,
- Sri Lanka,
- Taiwan,
- Thailand,
- Timor-Leste,
- Vietnam,
Zone Q :
- Brunei,
- Laos,
- Macau,
- Maldives,
- Myanmar,
- Nepal,
- Pakistan
Zone R :
- Palestinian territory
Zone S :
- Gibraltar
Zone T :
- South Africa,
- Algeria,
- Egypt,
- Morocco,
- Mayotte,
- Tunisia,
- United Arab Emirates
Zone U :
- Angola,
- Bahrain,
- Benin,
- Botswana,
- Burundi,
- Cameroon,
- Cape Verde,
- Comoros,
- Congo,
- Ivory Coast,
- Eritrea,
- Ethiopia,
- Gabon,
- Gambia
Zone U (continued) :
- Guinea,
- Equatorial Guinea,
- Iran,
- Jordan,
- Kazakhstan,
- Liberia,
- Madagascar,
- Malawi,
- Maurice,
- Mauritania,
- Mozambique,
- Namibia,
- Nigeria,
- Nauru,
- Oman
Zone U (end) :
- Qatar,
- Central African Republic,
- Rwanda,
- Senegal,
- Seychelles,
- Sierra Leone,
- Suriname,
- Tajikistan,
- Tanzania,
- Chad,
- Togo,
- Uganda,
- Uzbekistan,
- Zambia,
- Zimbabwe
Zone V :
- Norfolk Island,
- Wallis and Futuna
Zone W :
- American Samoa,
- Australia,
- Fiji,
- Guam,
- Cook Islands,
- Marshall Islands,
- Solomon Islands,
- Micronesia,
- Northern Mariana Islands,
- New Caledonia,
- New Zealand,
- Papua,
- Indonesia,
- French Polynesia,
- Samoa,
- Sao Tome and Principe,
- Tonga,
- Vanuatu
Zone X :
- Israel
Zone Y :
- Afghanistan,
- Burkina Faso,
- Iraq,
- Lebanon,
- Libya,
- Mali,
- Niger,
- Somalia,
- Sudan,
- Syria,
- Ukraine,
- Yemen
France zone :
France
Other carriers are possible for this zone. DHL Economy Europe, UPS, Colissimo or Mondial Relay
Up to €19.9
More than €19.9
Up to €11.9
More than €11.9
Up to €15
Over €15
Up to €15
Over €15
Zone A :
Belgium / Germany / Italy / Luxembourg / Netherlands / Spain / Vatican City
Two carriers are available for this zone. Either DHL Economy Europe or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone B :
Austria / Ireland / Portugal
Two carriers are available for this zone. Either DHL Economy Europe or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone C :
Liechtenstein / San Marino
Two carriers are available for this zone. Either DHL Economy Europe or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone D :
Denmark / Poland / Czech Republic
Two carriers are available for this zone. Either DHL Economy Europe or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone E :
Bulgaria / Croatia / Estonia / Finland / Greece / Hungary / Lithuania / Malta / Romania / Slovakia / Slovenia / Sweden
Two carriers are available for this zone. Either DHL Economy Europe or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone F :
Andorra
Two carriers are available for this zone. Either DHL Economy Europe or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone G :
Georgia / Albania / Bosnia-Herzegovina / Guernsey / Jersey / Montenegro / Norway / Serbia
Two carriers are available for this zone. Either DHL Economy Europe or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone H :
Armenia / Azerbaijan / Mongolia / Belarus / Faroe Islands / Iceland / Moldova
Two carriers are available for this zone. Either DHL Express or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone I :
United Kingdom (UK)
Two carriers are available for this zone. Either DHL Economy Select or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone J :
Mexico
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone K :
Guadeloupe / Martinique / French Guiana / Guyane Française
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone L :
Aruba / Bahamas / Barbados / Belize / Bermuda / Costa Rica / Cuba / Grenada / Greenland / Guatemala / Haiti / Honduras / Cayman Islands / Jamaica / Montserrat / Nicaragua / Panama / Puerto Rico / Saint Barthélemy / Saint-Martin (French part) / Saint-Martin (Dutch part) / Virgin Islands (British) / Virgin Islands (US) / Argentina / Bolivia / Brazil / Chile / Colombia / Guyana / Paraguay / Peru / Uruguay / Venezuela
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone M :
Canada, United States (USA)
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone N :
Saint Pierre and Miquelon
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone O :
Christmas Island / Cocos Islands
Only UPS is available for this zone.
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone P :
Bangladesh / Cambodia / China / Hong Kong / India / Indonesia / Japan / Macao / Malaysia / Philippines / Singapore / Sri Lanka / Taiwan / Thailand / Timor-Leste / Vietnam
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone Q :
Brunei / Laos / Macao / Maldives / Myanmar / Nepal / Pakistan
Two carriers are available for this zone. Either DHL Economy Select or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone R :
Palestinian territory
Only DHL Express International is available for this area.
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone S :
Gibraltar
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone T :
Algeria / Egypt / Morocco / Mayotte / South Africa / Tunisia / United Arab Emirates
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone U :
Angola / Benin / Botswana / Burundi / Cameroon / Cape Verde / Comoros / Congo (Brazzaville) / Congo (Kinshasa) / Côte-d'Ivoire / Central African Republic / Chad / Eritrea / Ethiopia / Gabon / Gambia / Guinea / Equatorial Guinea / Liberia / Madagascar / Malawi / Mauritius / Mauritania / Mozambique / Namibia / Nigeria / Rwanda / Senegal / Seychelles / Sierra Leone / Tanzania / Togo / Uganda / Zambia / Zimbabwe / Bahrain / Iran / Jordan / Kazakhstan / Oman / Qatar / Tajikistan / Uzbekistan / Nauru / Suriname
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone V :
Norfolk Island / Wallis and Futuna
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone W :
Sao Tome and Principe / Papua, Indonesia / American Samoa / Australia / Fiji / Guam / Cook Islands / Marshall Islands / Solomon Islands / Micronesia / Northern Mariana Islands / New Caledonia / New Zealand / French Polynesia / Samoa / Tonga / Vanuatu
Two carriers are available for this zone. Either DHL Express International or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone X :
Israel
Only DHL Express International is available for this area.
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone Y :
Burkina Faso / Libya / Mali / Niger / Somalia / Sudan / Afghanistan / Iraq / Lebanon / Syria / Yemen / Ukraine
Only DHL Express International is available for this area.
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Zone Z :
Switzerland
Two carriers are available for this zone. Either DHL Express Europe or UPS
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Up to €15
Between €15 and €30
Between €30 and €60
Between €60 and €100
Over €100
Special
Turkey
⚠️ Due to regulatory requirements, shipping costs are included in the customs value.